Privacy Policy

Last Updated: March 4, 2026

Introduction

Q's Mobile Maintenance LLC ("Company," "we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, submit service requests, or use our mobile auto repair services.

Information We Collect

We may collect the following types of information:

Contact Information: Name, email address, phone number, and location
Service Information: Details about your vehicle and requested services
Communication Records: Messages and inquiries submitted through our service request forms
Technical Data: IP address, browser type, and website usage information

SMS/Text Messaging Terms & Conditions

Program Description

Q's Mobile Maintenance LLC offers an SMS messaging program to provide customers with appointment links, scheduling confirmations, appointment reminders, and promotional offers related to our mobile auto repair services.

Consent and Opt-In

By providing your mobile phone number through our service request form, website, or other means, and by checking the SMS consent checkbox or verbally agreeing to receive text messages, you expressly consent to receive recurring automated marketing and informational text messages from Q's Mobile Maintenance LLC at the phone number provided. Consent is not a condition of any purchase.

Types of Messages

You may receive the following types of text messages:

Appointment links and scheduling requests
Appointment confirmations
Appointment reminders
Service updates and notifications
Promotional offers, discounts, and special deals

Message Frequency

Message frequency varies based on your interactions with our services. You may receive up to 10 messages per month depending on appointment activity and promotional campaigns.

Message and Data Rates

Message and data rates may apply. Your carrier's standard messaging rates will apply to any messages you send to us and any messages we send to you. Please contact your wireless carrier for details about your text messaging plan.

How to Opt-Out

You can opt-out of receiving text messages at any time by:

Replying STOP, QUIT, END, CANCEL, or UNSUBSCRIBE to any text message you receive from us
Calling us at 706-594-0769
Emailing us at [email protected]

After opting out, you will receive one final confirmation message confirming your opt-out. No additional marketing messages will be sent unless you re-subscribe.

Help and Support

For help or support regarding text messages, reply HELP to any message, or contact us directly:

Phone: 706-594-0769
Email: [email protected]

Supported Carriers

Our SMS program is supported by most major U.S. wireless carriers including AT&T, Verizon, T-Mobile, Sprint, and others. Carriers are not liable for delayed or undelivered messages.

No Mobile Information Sharing

We will not sell, rent, or share your mobile phone number or any information collected through our SMS program with third parties for their marketing purposes.

How We Use Your Information

We use the information we collect to:

Provide and improve our mobile auto repair services
Communicate with you about appointments and service requests
Send appointment reminders and confirmations via SMS (if opted in)
Respond to your inquiries and provide customer support
Send promotional offers and updates (if you have consented)
Comply with legal obligations and protect our rights

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

With service providers who assist in operating our business (e.g., SMS platform providers), under strict confidentiality agreements
To comply with legal requirements or respond to lawful requests
To protect our rights, property, or safety, or that of our customers

Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

Your Rights

You have the right to:

Access the personal information we hold about you
Request correction of inaccurate information
Request deletion of your personal information
Opt-out of marketing communications at any time
Opt-out of SMS messages by replying STOP

California Privacy Rights

If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA). Please contact us for more information about exercising your California privacy rights.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this policy periodically.

Contact Us

If you have any questions about this Privacy Policy, our SMS program, or our data practices, please contact us:

Q's Mobile Maintenance LLC

Phone: 706-594-0769

Email: [email protected]

Service Areas: Camp Pendleton, Oceanside, Fallbrook, Vista, Carlsbad, CA